Urgent calls buried in a whiteboard or a group text.
Emergency and urgent jobs stand out on the dispatch board, with every tech on the map.
Commercial kitchen & equipment service
Commercial equipment repair software for restaurants that can't wait.
A Master Tech in Your Pocket™
When a walk-in is warm or the ice machine is down, every hour costs your customer money. ThermalForce HQ gets the right tech, with the right part, to the right unit — and keeps the account on a maintenance schedule.
- 14-day free trial
- No credit card needed
- Works on any phone
Built by a Navy Mechanical/Electrical Repairman with 46 years of master field experience — 40 years running his own HVAC and Commercial & Residential Appliance Repair Business — to put it all in a technician’s pocket.
Built for the equipment you service
- Ice machines
- Walk-in coolers
- Reach-ins
- Fryers
- Combi & convection ovens
- Griddles
- Dishwashers
- Steam tables
- Pizza ovens
- Commercial laundry
AI Master Tech · on site, at the machine
46 years of troubleshooting, on every service call
Stuck on a tough call? Enter the model, the symptom and any error code. ThermalForce HQ triages the most common problems for that exact machine, walks you through starting its diagnostic mode, then guides you test by test until you find the fault — with the schematic, the part and the supplier one tap away.
AI triage: the most common problems
Enter the model, the symptom and any error code (type it or say it). Get the top probable causes for that exact machine ranked High / Medium / Low, what the fault code means for that brand, and the root cause explained.
Start diagnostic mode on that machine
Step-by-step instructions to enter service or test mode on the model in front of you — the exact buttons and sequence — and how to exit when you're done.
Troubleshoot step by step
An ordered test sequence, cheapest and safest checks first, with expected ohms and voltages. Tap Pass or Fail on each test and save the results to the job. Safety warnings come first — power, capacitors, gas and refrigerant.
Schematics & wiring diagrams
Open the schematic, wiring diagram and parts list for the model right on the job. Add your own library of diagrams and OEM part numbers for your team.
Get the part
See if it's on your truck or in the warehouse. If not, the parts suppliers are already set up — one tap searches the model, and the part goes on the ticket.
Tap to talk — hands-free on the job
Hands full or gloves on? Tap the mic and say it. Symptoms, error codes (“F twenty-one” becomes F21), model numbers, your diagnosis, work completed and photo notes fill in by voice — in the diagnostics and across the whole job ticket.
Parts suppliers already set up — search the model in one tap:
- Marcone
- Encompass
- Repair Clinic
- Parts Dr
- Johnstone Supply
- Ferguson
- Bluon
- Parts Town
- WebstaurantStore
AI diagnostics are included on Pro (30 a month, shared) and Small Team (2,000 a month, shared). AI guidance supports a qualified technician's judgment — always confirm against the manufacturer's tech sheet and follow safe work practices. Supplier names are trademarks of their owners; ThermalForce HQ is not affiliated with them.
The problem → the fix
Built for emergency calls and recurring accounts
Commercial and residential parts and prices mixed together.
Separate commercial brands, equipment types, parts inventory and pricing.
Forgetting the quarterly PM on a restaurant account.
Maintenance plans create the next visit automatically on schedule.
Not knowing the exact model on site.
Snap the data plate — AI reads the model and serial, and schematics for that model are a tap away.
Features
What you get in ThermalForce HQ
Priority dispatch
Emergency, urgent and standard jobs, with late and running-over alerts.
Commercial-only catalog
Hobart, True, Vulcan, Manitowoc and more — your commercial brands, parts and prices kept separate.
Maintenance plans
Recurring PM visits for each account and unit, created on time without anyone remembering.
Data plate reading
Model and serial from a photo, tied to the exact unit and its service history.
Parts & truck stock
Find parts by brand and equipment type, see truck and warehouse stock, and what to order.
Invoices & payments
Invoice on site or email it to accounts payable with a secure pay link.
Customer portal
Restaurant managers request service, approve estimates and pay online.
Accounting & QuickBooks
Expenses, profit and loss, and QuickBooks sync on plans that include it.
Pricing
Every plan starts with a 14-day free trial
Month to month. No setup fees. No credit card to start.
Founder’s Circle — first 50 companies only
The full 7-user Small Team plan for $149/mo forever
Locked in for as long as you stay subscribed, in exchange for an honest review after 30 days. Same 14-day free trial, no credit card required.
50 / 50spots remaining
Try the live demoSolo Starter
$49/mo
14-day free trial · no credit card
Try the live demo- Up to 2 team members
- Unlimited SMS: automatic texts and two-way texting with customers
- Scheduling, dispatch and work orders
- Estimates, invoices and card payments
- Online booking and customer portal
- Technician app with tap to talk and model and serial scanning
- No AI diagnosis
Pro
$119/mo
14-day free trial · no credit card
Try the live demo- Everything in Solo Starter
- Up to 4 team members
- Unlimited SMS
- AI diagnosis on 30 jobs a month, shared by the team
- Schematics and diagrams library
- Inventory, parts, truck stock and part photos
- GPS tracking link for customers
- Maintenance plans
- QuickBooks sync
Small Team
$199/mo
14-day free trial · no credit card
Try the live demo- Everything in Pro
- Up to 7 team members
- Unlimited SMS
- AI diagnosis on 2,000 jobs a month, shared by the team
- Tech-to-office messaging
- Supplier catalog connections
- Accounting, expenses and profit and loss
- Technician and sales reports
- Executive dashboard
Custom
Let’s talk
For teams of 8+ users
Contact Sales- 8 or more users
- Everything in Small Team
- Unlimited SMS
- AI diagnostics sized to your team
- Help moving your data over
- Multiple locations and warehouses
FAQ
Common questions
What software do commercial kitchen equipment repair companies use?
Commercial equipment service companies need dispatch for urgent calls, a parts catalog for commercial brands, maintenance plans for recurring accounts, and invoicing that works for businesses. ThermalForce HQ combines all of these in one app, with a technician app that runs on any phone.
Can I keep commercial and residential work separate?
Yes. Commercial customers get their own brand and equipment lists, parts inventory and pricing, so a commercial ticket never pulls a residential part or price.
Does it support preventive maintenance contracts?
Yes. Maintenance plans schedule recurring visits for each customer and unit and create the next work order automatically.
Can my techs see schematics on the job?
Yes, on plans that include the schematics and diagrams library — technicians can open diagrams for the model they're working on.
Is there a free trial?
Yes — 14 days free, no credit card needed.
Also built for
One app across your whole service business
Residential appliance repair
Washers, dryers, refrigerators, ranges, dishwashers. Model and serial on every job, the right part on the truck, paid before you leave.
See how it worksHVAC service & install
Furnaces, heat pumps, mini-splits, rooftop units. Dispatch, maintenance agreements, parts on the truck and on-site invoicing in one app.
See how it worksRun your next Service Call on ThermalForce HQ
Set up your company in minutes. Bring your techs on the same day.
- 14-day free trial
- No credit card needed
- Works on any phone